Email Segmentation & Personalization Stats

When it comes to email marketing, segmentation and personalization are game-changers. They take your emails from “meh” to “must-read,” and the email marketing stats back it up.
Emails with personalized subject lines have a 26% higher open rate.
But it doesn’t stop there. Personalized emails generate a 6x higher transaction rate than generic ones. Why? Because people want to feel like the message was crafted for them, not a faceless crowd.
Segmentation is the secret sauce behind personalization. Marketers who use segmented email campaigns see a 760% increase in revenue. If you divide your audience into smaller, targeted groups—like by location, purchase history, or engagement levels—you can send messages that truly resonate.
Behavior-based segmentation is especially effective. Triggered marketing emails, such as abandoned cart reminders or post-purchase thank-yous, have an open rate of 45% or more. These emails feel timely and relevant, which drives engagement.
Even simple tweaks make a difference. Adding a recipient’s name in the body of the email or referencing a recent interaction can boost clickthrough rates by 14%. And for industries like retail and travel, personalized recommendations based on past behavior can drive conversion rates up to 20% higher.
Here’s the kicker: despite these impressive email marketing stats, only a few of the email marketers use personalized emails well. However, 39% of marketers who exploit them see a better open rate. If you’re not segmenting your list, you’re leaving a massive opportunity untapped.
In 2025, get your email strategy right, and you’ll see stronger connections, better results, and a significant edge over your competition.