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xIn this E-Coffee with Experts podcast episode, Victor interviews Andri Geir Eyjolfsson, COO of Play Airlines, discussing the unique offerings of the low-cost carrier based in Iceland. Andre shares his journey in aviation, the challenges faced during the establishment of Play Airlines, and the importance of customer experience and safety. The discussion also covers marketing strategies, future industry insights, and advice for aspiring aviation professionals.
The [aviation] industry is screaming for qualified people.
Andri Geir Eyjolfsson
COO of Play Airlines
TAKEAWAYS:
01
Play Airlines operates as a low-cost carrier in Iceland.
02
The airline offers unique stayover options for travelers.
03
Andre's journey in aviation began with cleaning hangar floors.
04
The airline industry is currently facing a shortage of qualified personnel.
05
Safety and on-time performance are top priorities for Play Airlines.
06
Customer experience is enhanced through modern cabin crew uniforms and service.
07
Online marketing is crucial for customer acquisition.
08
Fuel prices significantly impact airline operational costs.
09
The airline has grown its fleet to 10 aircraft since its launch.
10
Iceland's tourism has surged since the 2010 volcanic eruption.
