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Best Tech Strategies for SMBs From 30+ Years of Experience

In Conversation with Jeff Roberts

In this conversation, Jeff Roberts, Co-founder of Innovation Vista, shares his extensive experience in IT and technology consulting. He discusses the role of a Virtual CIO, the challenges faced by mid-sized companies, and the importance of data quality before implementing AI solutions. Jeff emphasizes the need for businesses to stabilize their technology before pursuing innovation and highlights the significance of building trust with clients. He also provides insights into the future of AI and offers advice for aspiring IT professionals, stressing the importance of understanding the business context in which technology operates.

Garbage in, garbage out has never been more true with AI.

Jeff Roberts
Co-founder of Innovation Vista

TAKEAWAYS:

01

Jeff Roberts has over 30 years of experience in IT and technology consulting.

02

The role of a Virtual CIO is crucial for mid-sized companies that need guidance but can't afford a full-time CIO.

03

Stabilizing technology is essential before pursuing AI and innovation.

04

Data quality is critical for successful AI implementation; garbage in, garbage out is a real concern.

05

Building trust with clients is key to successful consulting engagements.

06

The pace of technological change is faster than ever, making expert guidance invaluable.

07

AI should be implemented thoughtfully, considering the readiness of data and systems.

08

Consultants must be honest with clients about their needs and capabilities.

09

Understanding the business context is vital for IT professionals to drive impact.

10

Companies should innovate beyond efficiency to gain a competitive advantage.

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